Orientation for Project Team Members and Clients
Having a shared understanding of defined phases and milestones helps everyone accurately understand a project’s health and progress. It is critical for team members and clients to understand our process. Below is a summary to prepare everyone to participate. You can also download a reference PDF that you can share with clients:
Our process is team- and
design-oriented
That means that clients will be interacting with team members frequently while providing insights and feedback. We will need their participation, and their feedback early in the discovery and design processes. Not only does this yield a better product, but it also takes some of the pressure off clients to define 100% of what they want/need at the outset of the process.
While we focus on design, it is important that clients understand that Business Intelligence involves designing solutions that drive business decisions. It may take several iterations before we perfect the business intelligence solution.
We are committed to being
user-centered
The BIDLC prioritizes creating business intelligence solutions that allow our clients to make data driven decisions. This means that we engage our clients in the analysis and design process, to utilize their knowledge and understand their business needs.
Preparing for successful
collaboration
Learning what clients want, need, and prefer is vital. But it is also helpful for clients to be open to new ideas, share their insights about data and be active in providing feedback. In addition, it is important for clients to understand that feedback has to be prompt, and decisions shouldn't be constantly revisited.